Facebook, AT&T, Netflix and Goldman Sachs top list of ’10 most hated companies in US’
Users think Facebook invades their privacy, AT&T has the lowest customer satisfaction of any wireless provider, Netflix squandered its goodwill with a 60 percent price hike and Goldman Sachs has become the face of corporate greed, according to a report that lists the 10 most hated companies in America. Some of the country’s highest-profile corporations are on the ranking, which is based on several criteria, from customer satisfaction survey data to profits to public and political reputation. The list includes companies that are bankrupt (American Airlines), failing (Sears) and in trouble with regulators (Johnson & Johnson).
HERE ARE THE ’10 MOST HATED COMPANIES IN AMERICA’
The website 24/7 Wall Street listed these 10 companies in no particular order. Also included are a summary of the reasons given:
Facebook: For privacy and customer service concerns
American Airlines: A recent bankruptcy and the lowest customer satisfaction in the airline industry
AT&T: The worst-rated customer service, the lowest customer satisfaction and a failed bid to take over T-Mobile
Nokia: Poor stock performance and a slipping share of the mobile handset market
Goldman Sachs: High profits during hard economic times and a host of government accusations made Goldman the object of anger for the Occupy Wall Street crowd
Best Buy: Canceled online orders just before Christmas and low customer satisfaction
Bank of America: A widely-publicized attempt to charge a $5 debit card fee, poor customer service ratings and legal trouble from the federal government and other financial service companies
Johnson & Johnson: The drug maker has reportedly had contamination and quality control problems in several of its medications, including Tylenol
Sears: Declining sales, poor online shopping customer satisfaction and a newly announced plan to close 120 stores
Netflix: A surprise 60 percent price hike and difficulty re-branding products has led this once-loved company to shed 810,000 subscribers
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